Refund Policy

At MEP (editandproofread.com), we strive to provide high-quality editing and proofreading services. Because our work involves intellectual effort and time investment, refunds are limited and subject to the conditions below.

• Before Work Begins:
  • Full refunds are available if you cancel your order before we start working on your document.
• After Work Has Started:
  • Once editing/proofreading has commenced, refunds are not available, as the service has already been rendered in part.
• Completed Work:
  • No refunds are issued after services are fully delivered.

Refunds may be considered in the following cases:

• Duplicate Payment: If you were charged twice for the same order.
• Service Not Delivered: If we fail to deliver your document within the agreed timeframe and no prior communication was made.
• Technical Errors: If a system or payment error occurred on our platform.

Refunds will not be issued for:

• Dissatisfaction with style preferences (editing is subjective).
• Failure to achieve external outcomes (e.g., journal acceptance, job offers, grades).
• Documents containing plagiarism, illegal, or offensive content.

• Refund requests must be submitted via email to [support@business.editandproofread.com](mailto:support@business.editandproofread.com) within 7 days of your order.
• Approved refunds will be processed within 10 business days to the original payment method.

For refund inquiries, please contact: 📧 [support@business.editandproofread.com](mailto:support@business.editandproofread.com)